Privacy Policy


This Privacy Policy states the collection, use and protection of the Personal Information collectedon this website. These terms and condition refers to Arrivalstay and its subsidiaries. This policy is not applicable to our corporate partners or other business affiliates. We request you to independently view their privacy policies. Also, Arrivalstay is not responsible or does not commit to privacy policy stated by Corporate Partners.

Information Collected by us

In general, you can browse this website without revealing any personal information about yourself. However, in the event you desire to make any reservations through our website, we will require information such as your name, contact number, email id, billing information, bank account details and such other personal information. You are requested to provide accurate and correct information. We shall not be responsible for the authenticity of the personal information or data supplied by the users and any inconvenience caused because of the same. Based on your use of our services and on your behaviour on this website, we may automatically track certain information about you. We use this information to do internal research on our users' demographics, interests and behaviour to better understand, protect and serve our users. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We assure you that we will collect only such information as is necessary and relevant to us to provide you with the services available on the Site.

Personal Information

Personal Information is that information which, we may collect from you and is capable of identifying you. This information may include name, address, mailing address, telephone number, e - mail address, credit card number, debit card number, cardholder name, expiration date, information about the travel, bookings, co-passengers, transaction history with Arrivalstay and any other information that is shared by users of the website.

Sharing of information

Third Party contractors, who work on behalf of or with us to provide you with such services, to help us communicate with you or to maintain the Website, on a 'need to know' basis;

Another business entity, should we plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to your Personal Information and Sensitive Personal Data or Information

Corporate entities and affiliates, to help detect and prevent identity theft, fraud and other potentially illegal acts, correlate related or multiple accounts to prevent abuse of our Services, and to facilitate joint or co-branded services that you request, where such services are provided by more than one corporate entity

Link to third party websites/ apps

The Website and any other communication sent to you may also contain/display Third Party advertisements and links to other websites, applications or products and services. Arrivalstay is not responsible for the collection and use of data by these respective websites. Arrivalstay has no control over the website of these third parties nor does it have access to technology/cookies utilised by them. Usage of these third party sites will be governed by their privacy policy. We urge all users to view their privacy policy before use of these third party websites.

Changes in this Privacy Policy

We may update this Privacy Policy in the future when we feel to do so. Any changes we may make to our Privacy Policy in the future will be posted on this page. You should access our privacy policy regularly in order to familiarize yourself with the latest policy.

Grievance Policy

Should you have questions about the Privacy Policy or our information collection, use and disclosure practices, you may contact us at the address: We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of your Personal Information.

Express Consent

By using the Site and/or by providing your information, you consent to the collection and use of the information you disclose on the Site in accordance with this privacy policy.

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